Aeromexico Baggage, Cancellation & Seat Policy: Complete Guide

Aeromexico Baggage Policy

Aeromexico's baggage allowance depends on your fare class and route. The airline uses a combination of weight-based and piece-based systems depending on the origin/destination.

On flights between Mexico and the US (transborder):

• Basic economy (Go Lite): Carry-on (10 kg) and personal item only. No checked bag.
• Main Cabin (Go): One checked bag at 25 kg included.
• Main Cabin Plus (Go Plus): Two checked bags at 25 kg each included.
• AM Plus (Premium Economy): Two checked bags at 25 kg each plus priority check-in.
• Club Premier (Business): Two checked bags at 32 kg each.

On domestic Mexican routes, economy fares include one bag at 25 kg on most fare types, though Basic (Go Lite) is again carry-on only.

Excess baggage fees are charged per piece and vary by route. Online pre-purchase is always cheaper. At the airport, fees are substantially higher.

Cancellation and Change Policy

Aeromexico's cancellation terms:

• Go Lite: Non-refundable, no changes.
• Go: Changes allowed with a fee (varies by route and timing). Travel credit for cancellations.
• Go Plus / flexible fares: Free changes; refundable with conditions.
• Business Class (flexible): Full refund and free changes.

A 24-hour free cancel window applies on aeromexico.com for departures more than 7 days away, per US DOT rules for US-marketed flights.

Seat Selection

Aeromexico charges for advance seat selection on Go Lite and Go economy fares. Preferred seats (front rows, extra legroom) cost $15–$40 on domestic routes and $20–$60 on international routes. Go Plus and higher fares include complimentary seat selection. Business Class (Club Premier) seat selection is always free.

Club Premier Loyalty Program

Club Premier is Aeromexico's frequent flyer program. Members earn points on Aeromexico flights (calculated by fare multiplier and base rate) and on all SkyTeam partner flights including Delta, Air France, and Korean Air. Status tiers are Club (entry), Plata (silver, 25,000 qualifying points), and Oro (gold, 50,000 qualifying points).

Club Premier points can be redeemed for Aeromexico flights without blackout dates, upgrades, and partner airline awards. Delta is a particularly strong SkyTeam partner — Club Premier members can earn points on Delta and use those points for domestic US travel on Delta.

Aeromexico's Premium Cabin

Aeromexico's Business Class (branded 'Clase Premier') on long-haul routes features lie-flat seats in a 2-2-2 configuration on Boeing 787 aircraft. The cabin includes Comali dining service (inspired by Mexican cuisine), premium amenity kits, and lounge access at Mexico City International Airport (MEX). The product is competitive with other Latin American carriers and provides a comfortable experience for North America-to-Mexico City routes.

Pro Tips for Flying Aeromexico

• Club Premier points transfer from Delta SkyMiles at a 2:1 ratio (2 Delta miles = 1 Premier point) — useful for topping up for a Club Premier award.
• Aeromexico's Mexico City hub (Terminal 2) has a separate security lane and lounge for business class passengers.
• Book Go Plus fare for reliable flexibility if your travel plans might change — particularly valuable for business travel to Mexico.
• Look for Aeromexico's 'Garantía de Precio' (Best Price Guarantee) promotions on certain routes for additional savings.
• Aeromexico codeshares extensively with Delta — check both airlines' websites when booking to find the best price on the same routing.